Your's privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how Rootways ("Company", "we", "us") collect, use, communicate and share information in connection with your use of our services.
How do we collect information from you?
Rootways collects information from you when you send it to Rootways directly by filling out forms on our Website (including any application you may make for products or services), corresponding with Rootways by e-mail, live chat or speaking to Rootways by telephone. Rootways also collect information from you when you browse the Website, as set out in detail below. Some of the methods Rootways use to collect data are automated and will take effect automatically as you navigate the Website and/or use our services.
What information do we collect?
Personal Information?
Personal data relates to a living individual who can be identified from that data. Identification can be by the data alone or in conjunction with any other data in the data controller's possession or likely to come into such possession. The processing of your personal data is governed by applicable privacy laws.
When you place an order or register for a new account on our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
Payment Information
When you add your financial account information to your Account, that information is directed to our third-party payment processor. We also do not store your financial account information on our systems.
User Communications
If you contact us via email or through our live chat facility, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Non-Personal Information
Rootways also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may use session cookies to make it easier for you to navigate our site. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. You can refuse cookies by turning them off in your browser. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the instructions provided in your internet browser.
Information we receive from third parties
General Information is collected when you access our website. We use your IP address to identify your location/country when you use our website. We also record the information such as, the page you visited more, the time you spend in our website, the number of visit you made and if you are referred from any other websites or links.
